Digital banking solutions specialist Apiture has partnered with Alacriti to launch a digital loan payment platform.
Through an integration with Alacriti’s Orbipay platform, Apiture Xpress customers can offer their customers and members to make loan payments through their preferred channels, methods and frequencies.
The platform, which is powered by Amazon Web Services, will allow customers to make payments via mobile, Web IVR, guest payment, chat and through ACH, debit, cash and check. Users can also select the option of one-time or automatic recurring payments.
Banks and credit unions using Apiture Xpress can also integrate a custom branded portal where customers and members can view, schedule and manage their payment transactions.
Chris Babcock, CEO of Apiture, said: “Apiture and Alacriti share a passion for transforming outdated manual processes to deliver the enhanced digital experiences customers expect in their professional and personal lives.”
The demand for agile financial management solutions is increasingly critical for consumers and providers. According to the Speed of Money report, sponsored by Alacriti, 21% of respondents said they abandoned a financial transaction because it would take too long.
Manish Gurukula, CEO of Alacriti, said: “Given the shared vision we have with Apiture to bring innovative digital money movement solutions to credit unions and banks, and the volume of relationships they have in the industry, this partnership was a easy choice.”
Recently, Apiture also partnered with Glia to launch Apiture Xpress live, which gives customers access to enhanced chat features, video and voice banking, and screen sharing to communicate with customers.
In 2020, Alacriti also announced a partnership with Glia to launch its payments-focused AI chatbot: Ella.